Terms and Conditions

Last Updated: January 2025

Welcome to Back 2 Normal Physical Therapy! By accessing or using our website, services, and programs, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not access or use our services.

2. Services Provided

Back 2 Normal Physical Therapy provides physical therapy, wellness, and performance enhancement services tailored to individual needs. All services are subject to availability and may vary based on the specific plan agreed upon with the client.

3. Client Responsibilities

Clients are responsible for:
  • Providing accurate and complete medical history and relevant health information.
  • Following prescribed treatment plans and attending scheduled appointments.
  • Informing us of any changes in medical conditions or symptoms.

4. Appointment Scheduling and Cancellation

  • Scheduling: Appointments can be scheduled by calling us at (727)362-6866 or through our contact page.
  • Cancellation Policy: Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment. Failure to do so may result in a cancellation fee.
  • No-Show Policy: Missed appointments without prior notice will be subject to fees.

5. Payment Terms

  • Payment is due at the time of service unless prior arrangements have been made.
  • We accept cash, credit cards, and other approved payment methods.
  • Prices for services and packages are available upon request and are customized based on individual client needs.

6. Refund Policy

We offer a satisfaction guarantee for our services. If you are not completely satisfied with your evaluation, we will provide it free of charge. Refunds for packages and services are assessed on a case-by-case basis and may include deductions for completed sessions.

7. Medical Disclaimer

  • Back 2 Normal Physical Therapy is not a substitute for professional medical advice, diagnosis, or treatment.
  • Clients should consult with their primary healthcare provider before beginning any new therapy or treatment plan.

8. Limitation of Liability

To the extent permitted by law:
  • Back 2 Normal Physical Therapy shall not be held liable for any damages resulting from the use of our services or website.
  • We are not responsible for any injuries or adverse outcomes arising from non-compliance with prescribed treatments.

9. Privacy Policy

We respect your privacy. Any personal or medical information shared with us will be handled according to our Privacy Policy. We will not disclose your information without your consent unless required by law.

10. Intellectual Property

  • All content on the Back 2 Normal website, including text, graphics, logos, and images, is the property of Back 2 Normal Physical Therapy.
  • Unauthorized use, reproduction, or distribution of any materials is prohibited.

11. Third-Party Links

Our website may include links to third-party websites. We do not control or endorse these websites and are not responsible for their content or practices.

12. Modifications to Terms

Back 2 Normal Physical Therapy reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.

13. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:
  • Phone: (727) 362-6866
  • Email: lisa@back2normalpt.com
  • Address: 465 2nd Ave N. Suite A, St. Petersburg, FL 33701

14. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes arising under these terms shall be resolved exclusively in the appropriate courts of Florida. Thank you for choosing Back 2 Normal Physical Therapy. We are dedicated to helping you achieve whole-body healing and long-term wellness. For more information or to book an appointment, call us today at (727) 362-6866 or visit our contact page.