feedback rewards

Your personal experience and input matters! As you pursue your wellness journey at Back 2 Normal, we aim to uphold an exceptional standard in quality of care and interaction. We would be truly grateful for your efforts in sharing your experience by leaving a Google and/or Facebook review. As a token of our appreciation, we’ll gift you a $10 discount on future services or products.


  • Three months ago, I wondered whether I would ever type on a computer again. I’ve had issues with what I thought was carpal tunnel syndrome for years. The doctors orders were to stabilize and ice my wrists, but it just kept getting worse. Finally, I decided I needed to try physical therapy. I read the great reviews on this place and I decided to give it a shot. With my first appointment, Jolene discovered that the problem wasn’t with my wrist, it was with my fingers. And that I didn’t need to stabilize or ice the muscles, I needed to stretch and strengthen them. Immediately, I started to notice a difference. And after following Jolene’s advice for two months, I can now type again without any pain! I can’t believe the progress I’ve made and am so grateful for the help and advice I received from Back2Normal!

    thumb Colin Robertson

    I was referred to Lisa by my orthopedic, as well as by a career tennis pro. Lisa did NOT disappoint! Within 3 sessions I was almost completely out of the pain that I had - caused by 6 bulging discs, a torn disc, stenosis, and a whole host of other back issues (primarily L and S areas). By the 5th session, I was back to all my normal exercise including cycling 50+ miles at a time; strength training 3-4x per week, and yoga. By 6 or 7 sessions I was completely on my own and pain free. Although she does not accept insurance, I filed myself and got at least some of the visit fees reimbursed. Regardless, it was a lot less expensive than surgery!! And of course the 'return to exercise' time was a lot quicker. She works magic! If my back - or any other parts - kick up again, I will be right back to see her.

    thumb Beth Maday

    Charlene has been working with me for 3 months. I injured my back and could barely function when I walked in. We came up with a plan and Charlene quickly got me moving again, building strength and in a short period of time, back to doing things I did pre-injury. I'm continuing to work with Back2Normal and would highly recommend it to anyone.

    thumb Josh Newberg
  • 5 isn't enough stars to describe Lisa and the team at Back 2 Normal. From my first phone call with the receptionist, Gayle, to the amazing treatment I've received from Lisa, everyone has been so friendly and helpful. Not to mention, I'm practically pain-free after a couple sessions. Good vibes, all around! 🙂

    thumb Brittany Orr

    I've suffered with low=back pain that ranged from tolerable to debilitating for twenty years following a hernia surgery. For twenty years I've been told the surgery was not the cause. This last time I found my way to Jolene at Back 2 Normal Physical Therapy for pelvic floor work. This has been a life changing experience. Scar tissue from the surgery has been the primary cause of the back pain and over twenty years I developed some bad habits compensating for the pain. Jolene explained to me what was happening in my hip and pelvic girdle, treated me, and gave me a rehabilitation program of stretches and exercises that are getting me not just Back 2 Normal, but back to better than my twenty year ago self. If you had a lower abdomen injury or surgery you owe it to yourself and your loved ones to explore the pelvic floor work done at Back 2 Normal Physical Therapy. Truly, it could change your life.

    thumb Jack Holt

    Not only do I use the services at back 2 normal but recommend for my own patients. Excellent healthcare providers!

    thumb Scott Rubin DC
  • Lisa has been recommended to me by Mary Pierce and her brother David. I have had hip problems for 3 years and saw many doctors who promise to help me and just made coming back again and again with no improvement. Lisa quickly told me there was no other solution than surgery. She was totally right and helped be stopping to waste my time and money. She helped me a lot with the scar tissue I had on the belly and gave me a lot of good advices. Lisa is really good In was she is doing. And she is very very honest. I definitely recommend !


    I encourage ANYONE that has a back issue, core issue, or pelvic floor issue, see the Team at Back to Normal. Lisa Chase, the owner has personally helped me to be in the best shape I can be in for the issues that I have with my back. Her theory is not to keep you longer than necessary, which I have appreciated because of time and money. She has a terrific team that makes you feel like you are family, starting from the front desk to the last person on the team, which also includes, massages, exercise for core and strength, pelvic floor which enables you to move muscles that you never thought would work again! So happy I found Back to Normal....

    thumb Mary Carney

    Ive had a great experience with Lisa and her staff at Back 2 Normal PT. My brother recommended her, as she was so thorough and detailed in the initial evaluation. I had a pretty bad hamstring and hip injury from sports. We are slowly but surely getting me back. The energy and people there are amazing too. I am always excited to go to PT and then feel happy when I leave. I highly recommend Back 2 Normal.

    thumb Stephanie A Smith
  • A miracle took place working with Lisa Chase and Kirsten Snellenburg. I could barely walk without pain or without balance. They gave me freedom to walk again! The cause of my physical problems are not answered, but what matters is I can get up, stand and walk, with strength and mobility. I could not believe the flexibility and endurance I gained so quickly. I am back to normal and it feels awesome!!!

    thumb Rick Erff

    I am extremely pleased and thankful to have found Lisa Chase and team at Back 2 Normal. After struggling with getting "back to normal" after a recent bad fall and a skiing mishap before that, I was highly referred to Lisa by several people. My first appointment was 2 hours long. Her exam was incredibly thorough, she observed several problem areas, and she went right to work explaining as she went along so I better understood how I felt the way I did and moreso, what was causing it. I walked out of this first appointment feeling much better than I had in a long time. I can't help but think that her work on the professional tennis tours keep her focused on quick results - players need to get back on the courts as soon as possible! Physical therapy was prescribed by an orthopedic doctor, so she provided me with an insurance formatted bill to submit to my carrier for reimbursement. If you are concerned you're never going to get better as I was - give her a try. I am glad I did, that's for certain.

    thumb Karen B

    Dr K and the staff are very compassionate, knowledgeable and patient. I have experienced great progress with my injury with only 4 visits. Definitely recommend.

    thumb Al Kingston
  • Every employee is phenomenal. They are warm, knowledgeable and work to accommodate your schedule. I actually cancelled an initial appointment I had with Lisa Chase years ago. I couldn’t justify the price. When my back could barely function and I was running out of options and hope, I made the appointment. I regret not going to her those years ago. Lisa and her staff love and care about you, but they do not want to see you. Their goal is to fix you and see you for acute or maintenance visits. You will have improvement after one visit. And to me and my back, it’s worth every penny. I also receive treatment from Jolene who addresses my pelvic floor deficiencies and Charlene. Charlene is a master Pilates torturer. She and Lisa will work hand in hand on what needs to be strengthened and what needs to be left alone. They have my full support and trust. And coming from someone who initially herniated the affected disc at the age of 14, and have seen an encyclopedia of specialists....they are the real deal. Have faith, and make the call!

    thumb Morgan Flarity

    I’ve lived an active lifestyle for the majority of my life, that’s to say I’ve been around the training/physical therapy table more than once. The folks at Back2Normal are as good as it comes. The thoroughness of their assessments provide for accurate diagnosis which then leads to effective treatment and positive results. If you’re serious about your health and need such support, look nowhere else. They are the very best!

    thumb Justin Ropele

    At Back to Normal you will receive a full team effort , from highly skilled and trained professionals. I have been using services at Back to Normal for a few years now. I have been treated by Lisa. She is very knowledgeable and skilled. Her hands on manual skills are excellent. She provides home exercises and works to quickly transition you to managing your own program. I also have attended pilates class with Charlene , who is experienced and able to provide the needed feedback to help facilitate continued healing and strengthening. She works closely with Lisa on your program. I also see Liz for massage therapy and again she is highly trained and has excellent hands on skills. She has got to be one of the best in town!

    thumb mary haight
  • Compassion combined with results sums up my experiences with Lisa Chase, Anika and Back 2 Normal. From my initial visit 6 years ago whilst suffering thru severe Lyme arthritis, to a lower back issue last month, Lisa and her team have been nothing but professional with an essential element of compassion. Thanx again Lisa!

    thumb Brett Davis

    I have been with Back 2 Normal for at least 4 years. I’m a competitive runner and see Lisa regularly for maintenance and acute issues as needed. I also take Pilates 2 days a week from Charlene and Ilene. Both Lisa and the Pilates instructors are awesome! Very knowledgeable in their respective fields, pleasant to work with, and flexible. My daughter, who is a competive dancer, has been treated by 2 other physical therapists in the office, Kirsten and Jolene, and has had great results. Overall, the entire office is great. I highly recommend all services Back 2 Normal has to offer.

    thumb Laurie Wisotsky

    Anika is unbelievably amazing. After going to several PTs with not great results and a lot of down time while training for my first marathon and running into ankle tendinitis, shin pain, and knee/hamstring issues I finally found Anika at Back2Normal a few months ago and she changed the game and fixed all of it. As a long distance runner and athlete she is super knowledgeable about treating the injuries we deal with and not only that she helped me push past limits I never thought possible. She helped me heal what was injured, retrain my gait, and strengthen all the things so I WONT get injured anymore. She’s a smart lady and totally customizes your healing plan to you, always in a one on one visit. I got to the starting line, through the race, and am a week post-race and am totally healthy and pain free. She is also a great human and genuinely cares, even checking in and encouraging for runs and before the race. Customer service is always fantastic up front (Gail & Rachel are awesome) and Christine is a great masseuse. One stop shop for everything you need, and done in a fan-freaking-tastic way. If you really want to heal and stay strong and healthy go here and they will fix you for good, not just bandaid you.

    thumb Shian K
  • Lisa & Liz are fantastic! I’ve rehabbed many injuries and surgeries. My experience at Back2Normal was super. Hands on, one on one treatment that is state of the art. If you need PT or massage therapy, this is the place.

    thumb mo krausman

    I absolutely adore everyone here. I was treated like gold from the very first phone call to my last appointment. The office is clean but warm, the staff is welcoming and the services are so helpful. I left every appointment feeling very relaxed and with newfound knowledge of how to improve my healing process. I'd highly recommend, especially to those who are a little nervous or unsure about receiving treatment, as you'll instantly feel at home.

    thumb Jourdan Ducat

    I went to Back 2 Normal after experiencing chronic knee issues which were preventing me from playing tennis. After going to Back 2 Normal, I received a program to get me back on the court. I have been playing ever since! Back 2 Normal does a great job of assessing the issue and developing a program specific you!

    thumb Ryan Jordan
  • I often ask my self what does the ideal PT experience look and feel like from the patients perspective. Being a PT myself for 28 years and national consultant for PT owners and their staff I can honestly say my experience at Back2normal PT has been perfect. I recently had spine surgery and went to another PT practice for several weeks with a roller coaster experience. I knew i could get better but i needed a more comprehensive approach and Lisa made a huge difference. Within 4 visits my leg pain went away and i was walking and sitting pain free. Most of all I found the education and guided home program to help me maintain what gains i was making. I highly recommend Bak2normal for anyone who is looking to recover swiftly and fully comprehend what is going on with their condition. BJG PT

    thumb Brian Gallagher

    In this day and age it's hard to find someone who truly cares about healing, about the patient and someone who is willing to help them progress beyond expectations. I wish I'd gone to see Lisa before my Thoracic Outlet surgery, I was told that I'd be disabled with nerve pain for life and after 3 months I can tell you... the guy that told me that hadn't met Lisa. Call Back 2 Normal before anything else, it's life changing!

    thumb Audrey Kruger

    Lisa has helped me with my spinal curvature for 5 years. My first visit I had a lot of discomfort and was not able to walk very far. She gave me exercises to relax and strengthen my muscles. Have returned a few times with other related issues and she helped me again to improve. She is the best PT and so much more, just look at her credentials!

    thumb Marian Decklever
  • Even if you didn’t know what’s wrong with your body (pain wise) call Back 2 Normal. Come visit them. They will take care of you. They will listen, understand and find a way to help you. The office is beautiful, clean, serene and it always smells like heaven! The staff is so professional and loving. Thank you Lisa Chase for all you do!

    thumb Michelle Valle

    Lisa and her team are absolutely amazing!!! I can't recommend her enough. She got me from barely walking to playing my best tennis!!! Now I visit her regularly as maintenance. Super professional and easy going. 5 Stars +

    thumb Alejandro Mucino

    They saved my life! I had the most miserable bladder pain for months. I was preparing for a life of disability. Then I came to Back 2 Normal Physical Therapy and Jolene started her pelvic floor treatment. After several appointments I was realizing relief. Each subsequent appointment resulted in more take home work. Then I was ready for their pilates mat class! As of this writing I have one mat class remaining to attend and I'm on 'come back if you want a tune up' status for physical therapy. I've never been so grateful for my health restored. Every single person here is compassionate, professional, approachable, knowledgeable, and did I say compassionate! 100% of my life quality is restored. And I'm coached up now to maintain my health.

    thumb Sandra van de Weerd
  • The care my son received from Back 2 Normal for his shoulder injury was exceptional. The one-on-one attention by Anika plus the use of the latest technology helped him recover and get back to swimming competitively. She was flexible in working around his busy schedule, and helped build and maintain a positive attitude which was crucial in his recovery. We were so lucky to have been referred here by our orthopedist. I can't thank Anika and the rest of the staff enough for everything they have done for us!

    thumb Pam Kravitz

    Lisa Chase is amazing! Not all physical therapist are the same. My son had a back injury and he was treated at 4 different practices before we found Back 2 Normal. Lisa was the only one that did not hurt him or make his symptoms worse. Her expertise and compassion are way above the norm.

    thumb Marlena Gore

    If you have found Lisa Chase and her team, you are in the best place possible. With back, hip, and muscle issues over about a 2-3 year period, and after over 8 months of physical therapy elsewhere, I finally went to a well respected ortho. He told me that my issues would not need him, and I was referred to Lisa Chase and Back2Normal. I live in Odessa- that's 45 miles ONE WAY to see her. From DAY 1 the level of expertise was above and beyond the norm. Lisa listened, and placed her professionally expert hands on me and literally began the work of recreating normal movement patterns. That's NOT EASY. Some relief right away, and then the benefits began to last longer between sessions and I transitioned to Pilates with Charlene ( also excellent and detail oriented) and was able to get back to an active lifestyle- walking, swimming, tennis, cycling. The healing wasn't one dimensional, it was in every way possible- the office environment, the skilled staff, the team work, the homework... all working to calm and heal. When I look back on a year, I think of who impacted me. In 2017/2018, Lisa Chase was one of my most impactful relationships. P.S. I am a licensed therapist- we can't heal ourselves, even if we wished we could, and we know more than most. I'd already seen GOOD therapists. Aren't you ready to feel better?

    thumb Margaret Jackson- Keller Williams Realty


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