feedback rewards

Your personal experience and input matters! As you pursue your wellness journey at Back 2 Normal, we aim to uphold an exceptional standard in quality of care and interaction. We would be truly grateful for your efforts in sharing your experience by leaving a Google and/or Facebook review. As a token of our appreciation, we’ll gift you a $10 discount on future services or products.


  • Lisa is amazing. Her understanding of how my joints and muscles work combined with different techniques excercosed to correct my specific shoulder and hip pain worked excellent. In about three months everything was truly “back to normal”. Also some of the best massages that also provided productive help to my recovery came from some of Lisa’s team members. Specifically Liz!

    Chuck Egerter Avatar Chuck Egerter
    July 6, 2018

    I am extremely pleased and thankful to have found Lisa Chase and team at Back 2 Normal. After struggling with getting "back to normal" after a recent bad fall and a skiing mishap before that, I was highly referred to Lisa by several people. My first appointment was 2 hours long. Her exam was incredibly thorough, she observed several problem areas, and she went right to work explaining as she went along so I better understood how I felt the way I did and moreso, what was causing it. I walked out of this first appointment feeling much better than I had in a long time. I can't help but think that her work on the professional tennis tours keep her focused on quick results - players need to get back on the courts as soon as possible! Physical therapy was prescribed by an orthopedic doctor, so she provided me with an insurance formatted bill to submit to my carrier for reimbursement. If you are concerned you're never going to get better as I was - give her a try. I am glad I did, that's for certain.

    Karen B Avatar Karen B
    December 17, 2019

    At Back to Normal you will receive a full team effort , from highly skilled and trained professionals. I have been using services at Back to Normal for a few years now. I have been treated by Lisa. She is very knowledgeable and skilled. Her hands on manual skills are excellent. She provides home exercises and works to quickly transition you to managing your own program. I also have attended pilates class with Charlene , who is experienced and able to provide the needed feedback to help facilitate continued healing and strengthening. She works closely with Lisa on your program. I also see Liz for massage therapy and again she is highly trained and has excellent hands on skills. She has got to be one of the best in town!

    mary haight Avatar mary haight
    May 6, 2019
  • If you have found Lisa Chase and her team, you are in the best place possible. With back, hip, and muscle issues over about a 2-3 year period, and after over 8 months of physical therapy elsewhere, I finally went to a well respected ortho. He told me that my issues would not need him, and I was referred to Lisa Chase and Back2Normal. I live in Odessa- that's 45 miles ONE WAY to see her. From DAY 1 the level of expertise was above and beyond the norm. Lisa listened, and placed her professionally expert hands on me and literally began the work of recreating normal movement patterns. That's NOT EASY. Some relief right away, and then the benefits began to last longer between sessions and I transitioned to Pilates with Charlene ( also excellent and detail oriented) and was able to get back to an active lifestyle- walking, swimming, tennis, cycling. The healing wasn't one dimensional, it was in every way possible- the office environment, the skilled staff, the team work, the homework... all working to calm and heal. When I look back on a year, I think of who impacted me. In 2017/2018, Lisa Chase was one of my most impactful relationships. P.S. I am a licensed therapist- we can't heal ourselves, even if we wished we could, and we know more than most. I'd already seen GOOD therapists. Aren't you ready to feel better?

    Margaret Jackson- Keller Williams Realty Avatar Margaret Jackson- Keller Williams Realty
    December 9, 2019

    I have been with Back 2 Normal for at least 4 years. I’m a competitive runner and see Lisa regularly for maintenance and acute issues as needed. I also take Pilates 2 days a week from Charlene and Ilene. Both Lisa and the Pilates instructors are awesome! Very knowledgeable in their respective fields, pleasant to work with, and flexible. My daughter, who is a competive dancer, has been treated by 2 other physical therapists in the office, Kirsten and Jolene, and has had great results. Overall, the entire office is great. I highly recommend all services Back 2 Normal has to offer.

    Laurie Wisotsky Avatar Laurie Wisotsky
    April 11, 2019

    Compassion combined with results sums up my experiences with Lisa Chase, Anika and Back 2 Normal. From my initial visit 6 years ago whilst suffering thru severe Lyme arthritis, to a lower back issue last month, Lisa and her team have been nothing but professional with an essential element of compassion. Thanx again Lisa!

    Brett Davis Avatar Brett Davis
    February 7, 2020
  • Lisa and her team are absolutely amazing!!! I can't recommend her enough. She got me from barely walking to playing my best tennis!!! Now I visit her regularly as maintenance. Super professional and easy going. 5 Stars +

    Alejandro Mucino Avatar Alejandro Mucino
    July 21, 2019

    Lisa has helped me with my spinal curvature for 5 years. My first visit I had a lot of discomfort and was not able to walk very far. She gave me exercises to relax and strengthen my muscles. Have returned a few times with other related issues and she helped me again to improve. She is the best PT and so much more, just look at her credentials!

    Marian Decklever Avatar Marian Decklever
    October 4, 2018

    I was referred to Lisa by my orthopedic, as well as by a career tennis pro. Lisa did NOT disappoint! Within 3 sessions I was almost completely out of the pain that I had - caused by 6 bulging discs, a torn disc, stenosis, and a whole host of other back issues (primarily L and S areas). By the 5th session, I was back to all my normal exercise including cycling 50+ miles at a time; strength training 3-4x per week, and yoga. By 6 or 7 sessions I was completely on my own and pain free. Although she does not accept insurance, I filed myself and got at least some of the visit fees reimbursed. Regardless, it was a lot less expensive than surgery!! And of course the 'return to exercise' time was a lot quicker. She works magic! If my back - or any other parts - kick up again, I will be right back to see her.

    Beth Maday Avatar Beth Maday
    November 5, 2018
  • Charlene has been working with me for 3 months. I injured my back and could barely function when I walked in. We came up with a plan and Charlene quickly got me moving again, building strength and in a short period of time, back to doing things I did pre-injury. I'm continuing to work with Back2Normal and would highly recommend it to anyone.

    Josh Newberg Avatar Josh Newberg
    February 22, 2019

    Lisa, thank you for your expertise, patience and tremendous help!!! I have a frozen shoulder which is associated not only with limited mobility but with constant pain. With each session my mobility was greatly improving and most importantly the pain is gone!!! The staff is very helpful and welcoming as well. I highly recommend Back 2 Normal Physical Therapy.

    Aarnaudova Arnaudova Avatar Aarnaudova Arnaudova
    August 23, 2018

    Lisa and her team at Back2Normal are exceptional. My first visit to Lisa was many years ago. I was referred to Lisa by my doctor for treatment of back pain and hip pain. I live an active lifestyle and have visited other PT practices for previous problems. In my opinion, Lisa is one of the best physical therapists in the area. In addition, her staff is also top-notch. Within a few visits I was feeling better and she quickly had me "back to normal!". The combination of her treatment and a customized exercise program have worked to keep my back in excellent shape. I have returned to Lisa with new injuries and treatment for my shoulder and neck. Each time the combination of treatment and exercise resulted in a quick return to activity. I have referred many friends and family to Lisa, and they have all been impressed with the quality of care and the staff at Back2Normal. If you want excellent treatment and a customized exercise and stretching program this is the place to visit!

    Susan Swenson Avatar Susan Swenson
    November 10, 2019
  • The care my son received from Back 2 Normal for his shoulder injury was exceptional. The one-on-one attention by Anika plus the use of the latest technology helped him recover and get back to swimming competitively. She was flexible in working around his busy schedule, and helped build and maintain a positive attitude which was crucial in his recovery. We were so lucky to have been referred here by our orthopedist. I can't thank Anika and the rest of the staff enough for everything they have done for us!

    Pam Kravitz Avatar Pam Kravitz
    February 4, 2020

    Three months ago, I wondered whether I would ever type on a computer again. I’ve had issues with what I thought was carpal tunnel syndrome for years. The doctors orders were to stabilize and ice my wrists, but it just kept getting worse. Finally, I decided I needed to try physical therapy. I read the great reviews on this place and I decided to give it a shot. With my first appointment, Jolene discovered that the problem wasn’t with my wrist, it was with my fingers. And that I didn’t need to stabilize or ice the muscles, I needed to stretch and strengthen them. Immediately, I started to notice a difference. And after following Jolene’s advice for two months, I can now type again without any pain! I can’t believe the progress I’ve made and am so grateful for the help and advice I received from Back2Normal!

    Colin Robertson Avatar Colin Robertson
    January 12, 2019

    Lisa has been recommended to me by Mary Pierce and her brother David. I have had hip problems for 3 years and saw many doctors who promise to help me and just made coming back again and again with no improvement. Lisa quickly told me there was no other solution than surgery. She was totally right and helped be stopping to waste my time and money. She helped me a lot with the scar tissue I had on the belly and gave me a lot of good advices. Lisa is really good In was she is doing. And she is very very honest. I definitely recommend !

    April 8, 2019
  • Lisa Chase and the Back 2 Normal team have helped me not once, but twice, recover from injuries original thought to require surgery. As a former college athlete and coach, I've been exposed to all types of "physical therapists" over the years. There is no one like Lisa Chase. Her holistic approach, personalized care, and innovative techniques have helped me become 100% pain free AND more fit and balanced than before the injuries. The second you walk into the office, you know they are compassionate healers. Hands down, I'd recommend Lisa and B2N to anyone in the country.

    Megan Kahn Avatar Megan Kahn
    April 12, 2018

    Anika is unbelievably amazing. After going to several PTs with not great results and a lot of down time while training for my first marathon and running into ankle tendinitis, shin pain, and knee/hamstring issues I finally found Anika at Back2Normal a few months ago and she changed the game and fixed all of it. As a long distance runner and athlete she is super knowledgeable about treating the injuries we deal with and not only that she helped me push past limits I never thought possible. She helped me heal what was injured, retrain my gait, and strengthen all the things so I WONT get injured anymore. She’s a smart lady and totally customizes your healing plan to you, always in a one on one visit. I got to the starting line, through the race, and am a week post-race and am totally healthy and pain free. She is also a great human and genuinely cares, even checking in and encouraging for runs and before the race. Customer service is always fantastic up front (Gail & Rachel are awesome) and Christine is a great masseuse. One stop shop for everything you need, and done in a fan-freaking-tastic way. If you really want to heal and stay strong and healthy go here and they will fix you for good, not just bandaid you.

    Shian K Avatar Shian K
    November 16, 2019

    I often ask my self what does the ideal PT experience look and feel like from the patients perspective. Being a PT myself for 28 years and national consultant for PT owners and their staff I can honestly say my experience at Back2normal PT has been perfect. I recently had spine surgery and went to another PT practice for several weeks with a roller coaster experience. I knew i could get better but i needed a more comprehensive approach and Lisa made a huge difference. Within 4 visits my leg pain went away and i was walking and sitting pain free. Most of all I found the education and guided home program to help me maintain what gains i was making. I highly recommend Bak2normal for anyone who is looking to recover swiftly and fully comprehend what is going on with their condition. BJG PT

    Brian Gallagher Avatar Brian Gallagher
    November 7, 2019
  • Every employee is phenomenal. They are warm, knowledgeable and work to accommodate your schedule. I actually cancelled an initial appointment I had with Lisa Chase years ago. I couldn’t justify the price. When my back could barely function and I was running out of options and hope, I made the appointment. I regret not going to her those years ago. Lisa and her staff love and care about you, but they do not want to see you. Their goal is to fix you and see you for acute or maintenance visits. You will have improvement after one visit. And to me and my back, it’s worth every penny. I also receive treatment from Jolene who addresses my pelvic floor deficiencies and Charlene. Charlene is a master Pilates torturer. She and Lisa will work hand in hand on what needs to be strengthened and what needs to be left alone. They have my full support and trust. And coming from someone who initially herniated the affected disc at the age of 14, and have seen an encyclopedia of specialists....they are the real deal. Have faith, and make the call!

    Morgan Flarity Avatar Morgan Flarity
    April 30, 2019

    In this day and age it's hard to find someone who truly cares about healing, about the patient and someone who is willing to help them progress beyond expectations. I wish I'd gone to see Lisa before my Thoracic Outlet surgery, I was told that I'd be disabled with nerve pain for life and after 3 months I can tell you... the guy that told me that hadn't met Lisa. Call Back 2 Normal before anything else, it's life changing!

    Audrey Kruger Avatar Audrey Kruger
    April 26, 2019

    I encourage ANYONE that has a back issue, core issue, or pelvic floor issue, see the Team at Back to Normal. Lisa Chase, the owner has personally helped me to be in the best shape I can be in for the issues that I have with my back. Her theory is not to keep you longer than necessary, which I have appreciated because of time and money. She has a terrific team that makes you feel like you are family, starting from the front desk to the last person on the team, which also includes, massages, exercise for core and strength, pelvic floor which enables you to move muscles that you never thought would work again! So happy I found Back to Normal....

    Mary Carney Avatar Mary Carney
    October 16, 2018
  • Even if you didn’t know what’s wrong with your body (pain wise) call Back 2 Normal. Come visit them. They will take care of you. They will listen, understand and find a way to help you. The office is beautiful, clean, serene and it always smells like heaven! The staff is so professional and loving. Thank you Lisa Chase for all you do!

    Michelle Valle Avatar Michelle Valle
    January 21, 2019

    A miracle took place working with Lisa Chase and Kirsten Snellenburg. I could barely walk without pain or without balance. They gave me freedom to walk again! The cause of my physical problems are not answered, but what matters is I can get up, stand and walk, with strength and mobility. I could not believe the flexibility and endurance I gained so quickly. I am back to normal and it feels awesome!!!

    Rick Erff Avatar Rick Erff
    April 30, 2019

    I've been receiving physical therapy here since I suffered a ribcage injury in 2013. As soon as I stepped foot into the office I was welcomed with utmost candor and care, and the service followed through tenfold. I started gaining my mobility back within two physical therapy visits and was introduced to so many new ways to take care of myself. Lisa's gentle, intuitive touch is sophisticated and powerful; she was able to heal an injury that none of my previous doctors could. Back 2 Normal changed my health for the better and I can't recommend them highly enough!

    Jade Marianna Avatar Jade Marianna
    March 14, 2018
  • I went to Back 2 Normal after experiencing chronic knee issues which were preventing me from playing tennis. After going to Back 2 Normal, I received a program to get me back on the court. I have been playing ever since! Back 2 Normal does a great job of assessing the issue and developing a program specific you!

    Ryan Jordan Avatar Ryan Jordan
    July 8, 2018

    Not only do I use the services at back 2 normal but recommend for my own patients. Excellent healthcare providers!

    Scott Rubin DC Avatar Scott Rubin DC
    April 28, 2019

    They saved my life! I had the most miserable bladder pain for months. I was preparing for a life of disability. Then I came to Back 2 Normal Physical Therapy and Jolene started her pelvic floor treatment. After several appointments I was realizing relief. Each subsequent appointment resulted in more take home work. Then I was ready for their pilates mat class! As of this writing I have one mat class remaining to attend and I'm on 'come back if you want a tune up' status for physical therapy. I've never been so grateful for my health restored. Every single person here is compassionate, professional, approachable, knowledgeable, and did I say compassionate! 100% of my life quality is restored. And I'm coached up now to maintain my health.

    Sandra van de Weerd Avatar Sandra van de Weerd
    June 21, 2018
  • Lisa Chase is amazing! Not all physical therapist are the same. My son had a back injury and he was treated at 4 different practices before we found Back 2 Normal. Lisa was the only one that did not hurt him or make his symptoms worse. Her expertise and compassion are way above the norm.

    Marlena Gore Avatar Marlena Gore
    September 17, 2019

    Lisa & Liz are fantastic! I’ve rehabbed many injuries and surgeries. My experience at Back2Normal was super. Hands on, one on one treatment that is state of the art. If you need PT or massage therapy, this is the place.

    mo krausman Avatar mo krausman
    February 28, 2019

    My husband has worked in sports for around 30 plus through NFL. Throughout the years my family has had access to some of the best doctors and trainers. I say this to say that Lisa Chase is one of the best I have ever been to. Unfortunately, I have been dealing with mild neck pain for a lifetime and now because of a recent accident my neck pain went from mild to severe. I tried everything outside of surgery to fix my neck....doctors, chiropractors, 3 different pt places (all rated highly) and some relief of pain over long periods of therapy but never completely resolved. In one week of seeing Lisa not only is my pain almost gone but her approach has been very different from any other place I have been. First off she isn't just fixing my neck (she is working on other parts of my body that connect to my neck that will help to keep my neck stable. Im 56 and have always been very active (except for when my neck, arm would have me resting and growing weaker) now I have hope that I'm going to get my life back!!!

    Susan Hayes Avatar Susan Hayes
    April 12, 2020


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